How does this offer work?

If you place an order with us and subsequently find the same product(s) available and in-stock on another UK retail web site within 7 days, we will refund the price difference.

Why do you offer this promise?

We insist on the best value for money for our customers. We will do everything in our power to make this possible.

How do I take advantage of this offer?

Please email us at or call Customer Services on 0845 004 1141 within 7 days of placing your order. You will need your Order Reference Number and be able to provide evidence of the product or products being available in-stock and at a lower retail price.

Surely it can't be that simple?

Essentially it is. Naturally there are some conditions associated with this offer, such as taking into account delivery charges and order quantities. Please click here to view these terms and conditions in full.