Delivery Information & Charges
Although our stores have a wide range of products readily available and hold plenty of stock to meet regular customer demands, you can also choose to reserve products or have them delivered directly to you.
Click & Collect
We offer a Click & Collect service whereby you can purchase products via this website and have them delivered to one of our stores to be collected at your convenience. Many products will be available to collect within 2 business hours and once they are available for collection, we will notify you by email.
This option is ideal if you would like the comfort of knowing that the items are available and reserved for you before you make the trip.
We also offer a Free Local Delivery option for customers within a certain geographical region around our stores. Please click here for more information regarding this service and to check if your postcode is covered.
Finally we also offer a Courier Delivery option for items that can be potentially delivered to any address you like by our third-party courier. This option is available both within the UK and internationally, although some products are not suitable for Courier Delivery due to their size, weight, export restrictions, etc.
Please see below for full information regarding lead times and charges for our Courier Delivery service.
Next Day Delivery
Next day delivery is available on many of the products on our website. This means that we aim to dispatch all orders placed before 2pm Monday to Friday (excluding Bank Holidays) on the same day. These should then be delivered to you on the following business day, provided your address is not considered "remote".
Standard UK Mainland Delivery
Delivery to most areas of the UK mainland is via a 24 hour next working day service charged at £5.99 inclusive of VAT. Delivery should take place on the next working day (i.e. Monday to Friday excluding Bank Holidays) after we dispatch your order.
Remote UK Location Delivery Surcharge
Unfortunately if you live in a remote area of the UK, then you will incur a delivery surcharge. This is calculated based on your postcode as follows:
AB31-56, BT, IV1-32, IV36-40, IV52-54, IV63, KW1-14, PA21-40, PA50, PA80-88, PH4-40, PH49-50, TR21-25
HS, IM, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH41-44, ZE
These surcharges are inclusive of VAT and will be automatically added to your shopping basket when you enter your postcode. There may also be a short delay in you receiving your order as couriers can take more than the standard 24 hours to deliver to some of these areas.
International Delivery Charges
We are able to ship to various European countries as shown below. The following delivery charges assume a single parcel of not more than 30kg in weight and not exceeding a maximum of 1.5m in the longest dimension, delivered to a mainland location (where appropriate).
Austria, Belgium, Germany, Luxembourg, Netherlands
Czech Republic, France, Hungary, Italy, Monaco, Spain (excludes Balearics & Canaries), Slovenia, Slovakia
Republic of Ireland
Denmark, Finland, Poland, Portugal (excludes Azores & Madeira), Sweden
These charges are inclusive of VAT (where appropriate) and will be automatically added to your shopping basket when you enter a non-UK delivery address.
Non-Standard International Deliveries
We are also able to ship to many other countries not listed above, but our couriers are unable to provide us with a standard fixed price for these deliveries. Therefore if you place an order to be delivered to one of these non-standard countries, you will be prompted to contact us so that we can provide you with an individual quotation for delivery based on your destination and shopping bag contents. If you wish proceed with the order based on the delivery charge quoted, you will be able to do so via the website.
For further information regarding our delivery charges and policies, please see our Terms & Conditions: