We offer a Free Click & Collect service whereby you can purchase products via this website and have them delivered to one of our stores to be collected at your convenience. Many products will be available to collect within a few business hours and we will contact you when your order is ready for collection.
This option is ideal if you would like the comfort of knowing that the items are available and reserved for you before you make the trip.
Frequently Asked Questions
When can I collect my order?
For items in stock at the chosen collection store, we will normally have your item ready to collect within a few business hours.
For items which are at another store, your order will be ready to collect in the time indicated on your order confirmation email – please call in advance if you are making a long journey, just in case!
What do I need to collect my order?
Please bring with you your confirmation e-mail and a proof of identity.
We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order, please feel free to contact the collection store and we will happily extend this time where possible.
Can someone else collect my order?
Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection.
How do I cancel/change my order?
If you wish to cancel your order or make any changes, please contact the store directly. Please note, full refunds will be made via the original transaction made through our website.
How do I return my order?
Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy.